Avaya Alternatives, Replacing an Avaya Phone System, Moving up to the Next Level of Enterprise Communications

MOVING UP TO NEXT

LEVEL ENTERPRISE
COMMUNICATIONS
INCREASE EFFICIENCY AND IMPROVE
OPERATIONS BY MITIGATING THE RISKS
OF AGING SYSTEMS

ABSTRACT
Aging communication systems make enterprises vulnerable to security threats
and system failures, and often restrict an organization’s ability to evolve
business processes to meet operational requirements and business objectives.
Unplanned operational and capital costs continue to increase as these systems
remain in service beyond their support contracts and expected life cycle.
And when these systems fail, they seriously restrict an organization’s ability
to deal with customers. By analyzing existing risks, identifying new system
requirements, and adopting centralized and virtualized solutions that leverage
existing infrastructure elements, every organization can mitigate the risks
and eliminate unplanned costs associated with continuing to operate and
maintain aging systems. At the same time, they can lay the foundation for
the introduction of new capabilities, features, and functions that will improve
business processes, increase employee efficiency, and deliver a higher return
on communication network investments.

AGING COMMUNICATION SYSTEMS CREATE RISKS
Communication systems that have been in service for a long time usually continue to
perform as expected. Operational costs associated with these systems appear to be under
control. But aging systems are very vulnerable to three main risks:
• Security threats, such as toll fraud
• System failures, which create major disruptions in daily business processes
• Inability to accommodate business group or corporate evolution requirements
Usually, unplanned operational and capital costs associated with these risks increase as
systems age:
• Outdated security policies increase vulnerability to expensive toll fraud attacks.
• Spare parts are expensive and are more difficult to find as the system ages, so the
duration of downtimes increases during failures.
• The lack of service contracts and vendor support when systems reach end of life often
leads to hasty and expensive fixes for every outage.
• System maintenance personnel with the right skills are no longer on staff because they
have left or retired, so ongoing operations costs are high.
• Unavailable system features or options to support new requirements can only be added
by purchasing a new system, which usually comes with high upfront costs.
In addition to these unplanned costs, the cost of business disruptions and loss of
customer satisfaction can be huge if telephony services are down for several hours or
days. Therefore, to avoid potential disruptions and increases to operations budgets, all
organizations with aging communication systems should identify the risks they face and
take action to avoid them before they affect the bottom line.

AGING COMMUNICATION SYSTEMS
ARE EXPENSIVE
Despite an old communication system’s apparent stability, most organizations
underestimate the cost of maintaining and operating an aging system beyond its
end-of-life date. Every organization should be aware of the three areas that can
create substantial operational cost increases and address them before they affect
operations budgets.

Underestimated costs of toll fraud attacks
A typical statement from Information Technology (IT) managers with old systems is:
“We cannot be hacked. The system was secured during installation.”
However, maintaining security for communication systems is a continuous improvement
process. Unfortunately, aging systems cannot always comply with the latest security
requirements because they are built with outdated security policies and insufficient
protections. For this reason, aging Private Branch Exchange (PBX) systems are prime
targets for toll fraud. Hackers take advantage of known security breaches in old systems,
such as weak password controls or no replay counters, to divert PBX features. For
example, a hacker may use transfer features to resell call minutes or place calls to
international premium rate numbers, which belong to the hacker. This toll fraud usually
happens during non-business hours and is only detected when the phone bill is received.
Moving Up To Next Level Enterprise Communications

It may result in tremendous financial losses over a few hours, and can be as much as
between $4,000 to more than $150,000.

ALCATEL-LUCENT ENTERPRISE APPROACH TO
AGING SYSTEMS
Alcatel-Lucent Enterprise can provide organizations with end-to-end support for a smooth transition from legacy infrastructures to new systems with
a three-step process that:
• Mitigates risks with up-to-date software that leverages existing investments
• Curbs maintenance costs and drastically reduces communication bills with centralized
communications and voice over WAN (VoWAN)
• Virtualizes applications to save on operations and get budgets for innovations that
meet business expectations

Get up-to-date software that leverages existing investments
Alcatel-Lucent Enterprise helps organizations leverage the components of their
communications system that have value and update only components that are no
longer able to meet operations objectives. An existing Alcatel-Lucent system, such
as the Alcatel-Lucent OmniPCX™ 4400 or an Alcatel-Lucent OmniPCX Enterprise
Communication Server (CS) PBX, can be transformed to the latest version of the
OmniPCX Enterprise CS. Valuable assets such as telephone sets, wireless infrastructure
and existing cabling can be reused, and third parties can be interconnected with Session
Initiation Protocol (SIP) or Q-Signaling (QSIG) protocol.
In addition, commercial programs can help transform Time-division Multiplexing (TDM)
licenses to Internet Protocol (IP) or SIP user licenses to improve user experiences with
the latest business telephony features. This includes wideband audio, touchscreen
desk phones, software-based clients on PC and MAC, call shifting, desk sharing, and
embedded conferencing capabilities.
Installing the latest software also mitigates the risk of toll fraud attacks and addresses
further business continuity requirements. The OmniPCX Enterprise CS redundancy
capabilities offer business continuity for data centers and remote sites, and disaster
recovery plans can be put in place to meet company standards.

Although aging communications systems may continue to deliver the level of service
and functionality they were configured to provide when they were originally designed
and installed, keeping them in service makes an enterprise vulnerable to unseen costs.
Security threats, such as toll fraud, system failures that create major disruptions in daily
business processes, and inability to accommodate business group or corporate evolution
requirements can seriously compromise any business operation.
To avoid potential process disruptions and increases to operations budgets, all
organizations with aging communication systems should identify the risks they face and
take action to avoid them before they affect the bottom line. A thorough analysis by all
internal stakeholders can identify internal and external drivers for change, and a path
towards a system transformation that addresses all business requirements.
The ideal solution:
• Mitigates potential risks with up-to-date software that leverages existing investments
• Curbs maintenance costs and drastically reduce communication bills with centralized
communications and VoWAN
• Centralizes and virtualizes applications to save on operations costs and free funds for
innovations that meet business expectations
Alcatel-Lucent Enterprise helps organizations leverage the components of their
communications system that have value and update only components that are no longer
able to meet operations objectives. A business communications solution built on the
Alcatel-Lucent OmniPCX Enterprise CS can mitigate the risk of security threats, system
failures, and major disruptions that can seriously affect daily operations. In addition,
it can provide all the advanced features and functions an enterprise needs to address
business and customer service requirements today, while laying a solid foundation for
evolution to new OpenTouch Suite capabilities when they are needed tomorrow.

Contact info@TitanChannelPartners.com for more information on this article

 

Tracking D2D sales

Tracking Door to Door Sales using Apps

Tracking Door to Door Sales using Apps

Tracking in field sales forces nationally or globally is challenging.  Tracking contact rate, lead rate and close rate are very important.  Compiling this issue is purchasing leads:

  • How do you know if your leads are followed up?
  • Is the salesperson creating a tickler or updating their CRM to follow up based on the customer’s feedback?
  • How are you handling chargebacks on your lead purchases?

All of these are very important aspects of D2D sales.  Using GPS on a wireless device the sales person can now:

  • Track their location
  • Add notes to when customers are ready to purchase
  • Follow up with customers in a timely and scalable manner
  • Cross sell products to customers using an interactive matrix built in to the App

Using our custom tailored app you can design the perfect D2D app for your business.  Your business can offer a variety of products and making it easy for sales persons to track their progress with every customer.  Training of new hires is shorter and in field performance is increased and measurable.  Management will have instant access to where the sales person is in the sales cycle.  Dashboards provide a view of territories and close rates.

Contact us today to start designing your custom D2D App for iOS and Android devices today!

For more information call us at +1 949-542-6128 or e-mail at info@TitanChannelPartners.com

E-mail and File Archiving a Modern solution using a Trusted System

E-mail and File Archiving a Modern solution using Assureon Trusted System by Nexsan

Archiving files off your tier one storage can increase your capacity as well as help you in HR and legal matters.

Does your file archiving system comply with corporate and governmental regulatory requirements including HIPAA, SOX and SEC-17?

Does your data retention policy include:

Legal Hold

●A legal hold can be easily placed on any set of files, overriding their

original retention periods until the hold is removed

Audit Trails

●Audit trails report on file access and denied access attempts

Separation of Data

● Our solution provides complete separation of data between

departments or projects using logical and physical separation as well

as separation through the use of multiple AES-256 encryption keys

Encryption

●Files can be AES-256 encrypted.  Keys for a replicated Assureon

are stored safely at 4 sites by the integrated key management

system. A nominal annual key management subscription is required

Authentication

●Users are authenticated with Active Directory or digital certificates

Data Retention

●Easily create retention rules and associate them with unstructured

data directories or file types

Many companies simply copy their files over to a NAS, tape or shared stored without any verification or auditing.

DID YOU KNOW THAT 1 OUT OF 5 FILE RECOVERIES FAIL ?

In recent tests one out of every 1500 files stored are corrupt and are not discovered until a recovery is attempted.  New modern file archiving solutions audits all files in the archive every 90 days and issues a report if a file becomes corrupt.  So what happens when a file becomes corrupt?  When the file is brought in to the archive it is issued a digital fingerprint.  This fingerprint is then checked against the original and then again every 90 days.  If it were to become corrupt the archive would recover the file from the original and then notify you that you may have a disk or bad sector occurring.  The archiving is also replicated at a remote location.  You will have one system at your location and the other at a remote location that can act as your disaster recovery (DR) solution.

For additional information and a quote on E-Mail, File,  SEC, HIPAA and trusted file archiving contact us at info@titanchannelpartners.com

 

PCMCIA ATA Card

SiliconSystems 3xxx and 4xxx PCMCIA ATA Type II Cards

Courtesy from our friends at StorageSearch.com:

January 20, 2014 -Eventually – for every new SSD product which gets launched and every new startup which enters the market in a blaze of news glory there comes the day (maybe without the same fanfare) when the product is end of lifed, or the company is acquired.

What happens then?

Or long after…

Some of you still need to know.

9 years ago in March 2005 – if you were in the market forindustrial SSDs and looking for a supplier of PATA SSDs or PCMCIA SSDs designed for embedded applications – then obtaining such products was about to get much easier – because Bell Micro had just announced a distribution agreement for SiliconSystems SSDs.

But – if you’ve still got legacy systems installed – which use those products where would you look today in 2014?

One of the companies which services those needs for plug compatible functional replacements of this kind is www.pccardsdirect.com which recently published an alternative parts numbers list for PCMCIA Type II ATA SSDs.

SiliconSystems 3xxx and 4xxx PCMCIA ATA Type II Cards part guide

Locate your part number to the right and place your order online at www.PCcardsDirect.com…

SiliconSystems Part Number                                                       PCcardsDirect Part Number

SSD-P64MI-3550

SSD-P64MI-3521

SSD-P64MI-3516

SSD-P64MI-3512

SSD-P64MI-3502

SSD-P64MI-3500

SSD-P64MI-3150

SSD-P64MI-3100

SSD-P64MI-3011

SSD-P64MI-3012

SSD-P64M-3012

SSD-P64M-3550

SSD-P64M-3521

SSD-P64M-3516

SSD-P64M-3512

SSD-P64M-3502

SSD-P64M-3500

SSD-P64M-3150

SSD-P64M-3100

SSD-P51MI-9100

SSD-P51MI-3550

SSD-P51MI-3521

SSD-P51MI-3516

SSD-P51MI-3021

SSD-P51MI-3512

SSD-P51MI-3502

SSD-P51MI-3500

SSD-P51MI-3150

SSD-P51MI-3105

SSD-P51MI-3100

SSD-P51M-3550

SSD-P51MI-3012

SSD-P51M-3012

SSD-P51M-3521

SSD-P51M-3516

SSD-P51M-3512

SSD-P51M-3502

SSD-P51M-3500

SSD-P51M-3150

SSD-P51M-3100

SSD-P32MI-3550

SSD-P32MI-3521

SSD-P32MI-3516

SSD-P32MI-3512

SSD-P32MI-3502

SSD-P32MI-3500

SSD-P32MI-3150

SSD-P32MI-3100

SSD-P32M-3550

SSD-P32MI-3012

SSD-P32M-3012

SSD-P32M-3521

SSD-P32M-3516

SSD-P32M-3512

SSD-P32M-3502

SSD-P32M-3500

SSD-P32M-3150

SSD-P32M-3100

SSD-P32GI-3150

SSD-P32GI-3100

SSD-P32GI-3500

SSD-P32GI-3550

SSD-P32G-3150

SSD-P32GI-3012

SSD-P32G-3012

SSD-P32G-3100

SSD-P32G-3500

SSD-P32G-3550

SSD-P25MI-3550

SSD-P25MI-3521

SSD-P25MI-3516

SSD-P25MI-3512

SSD-P25MI-3502

SSD-P25MI-3500

SSD-P25MI-3150

SSD-P25MI-3100

SSD-P25M-3550

SSD-P25MI-3048

SSD-P25MI-3012

SSD-P25M-3012

SSD-P25M-3521

SSD-P25M-3516

SSD-P25M-3512

SSD-P25M-3502

SSD-P25M-3500

SSD-P25M-3150

SSD-P25M-3100

SSD-P16GI-3550

SSD-P16GI-3521

SSD-P16GI-3516

SSD-P16GI-3512

SSD-P16GI-3502

SSD-P16GI-3500

SSD-P16GI-3150

SSD-P16GI-3100

SSD-P16G-3550

SSD-P16GI-3012

SSD-P16G-3012

SSD-P16G-3521

SSD-P16G-3516

SSD-P16G-3512

SSD-P16G-3502

SSD-P16G-3500

SSD-P16G-3150

SSD-P16G-3100

SSD-P12MI-3550

SSD-P12MI-3521

SSD-P12MI-3516

SSD-P12MI-3512

SSD-P12MI-3502

SSD-P12MI-3500

SSD-P12MI-3150

SSD-P12MI-3100

SSD-P12M-3550

SSD-P12MI-3012

SSD-P12M-3012

SSD-P12M-3521

SSD-P12M-3516

SSD-P12M-3512

SSD-P12M-3502

SSD-P12M-3500

SSD-P12M-3150

SSD-P12M-3100

SSD-P08GI-3550

SSD-P08GI-3521

SSD-P08GI-3516

SSD-P08GI-3512

SSD-P08GI-3502

SSD-P08GI-3500

SSD-P08GI-3150

SSD-P08GI-3100

SSD-P08G-3550

SSD-P08GI-3012

SSD-P08G-3012

SSD-P08G-3521

SSD-P08G-3516

SSD-P08G-3512

SSD-P08G-3502

SSD-P08G-3500

SSD-P08G-3150

SSD-P08G-3100

SSD-P06GI-3150

SSD-P06GI-3100

SSD-P06GI-3500

SSD-P06GI-3550

SSD-P06G-3100

SSD-P06G-3500

SSD-P06G-3150

SSD-P06G-3550

SSD-P04GI-3550

SSD-P04GI-3521

SSD-P04GI-3516

SSD-P04GI-3512

SSD-P04GI-3502

SSD-P04GI-3500

SSD-P04GI-3150

SSD-P04GI-3038

SSD-P04GI-3100

SSD-P04G-3550

SSD-P04GI-3012

SSD-P04GI-3021

SSD-P04G-3012

SSD-P04G-3521

SSD-P04G-3516

SSD-P04G-3512

SSD-P04G-3502

SSD-P04G-3500

SSD-P04G-3150

SSD-P04G-3100

SSD-P02GI-3550

SSD-P02GI-3012

SSD-P02GI-3521

SSD-P02GI-3516

SSD-P02GI-3512

SSD-P02GI-3502

SSD-P02GI-3500

SSD-P02GI-3150

SSD-P02GI-3100

SSD-P02GI-3073

SSD-P02G-3550

SSD-P02G-3521

SSD-P02G-3516

SSD-P02G-3512

SSD-P02G-3502

SSD-P02G-3500

SSD-P02G-3150

SSD-P02G-3100

SSD-P01GI-3550

SSD-P01GI-3012

SSD-P01GI-3521

SSD-P01GI-3516

SSD-P01GI-3512

SSD-P01GI-3502

SSD-P01GI-3500

SSD-P01GI-3150

SSD-P01GI-3100

SSD-P01G-3550

SSD-P01G-3521

SSD-P01G-3012

SSD-P01G-3516

SSD-P01G-3512

SSD-P01G-3502

SSD-P01G-3500

SSD-P01G-3150

SSD-P01G-3100

SSD-P01G-3038

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Contact: sales@PCcardsDirect.com…

Contact: sales@PCcardsDirect.com…

Contact: sales@PCcardsDirect.com…

Contact: sales@PCcardsDirect.com…

Contact: sales@PCcardsDirect.com…

Contact: sales@PCcardsDirect.com…

Contact: sales@PCcardsDirect.com…

Contact: sales@PCcardsDirect.com…

Contact: sales@PCcardsDirect.com…

Contact: sales@PCcardsDirect.com…

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For additional information on PCMCIA Type II ATA cards contact sales@PCcardsDirect.com call +1 714 881 4777, post or leave a comment here.

Internet Phone and Cable for MDUs

Internet, Phone and Cable for Multi-Dwelling Units (MDUs)

Titan Channel Partners is offering for a limited time the best of all worlds from the nations leading INTERNET, PHONE, CABLE and SATELLITE providers. 

Now you can choose the best plan that meets your property’s needs.  Offer premium internet services from the nations largest carriers and bundle it with DirecTV to empower your tenants with never before offered broadband.  Services include:

  • Fiber Connection
  • VOIP
  • Hosted PBX
  • MPLS
  • Internet
  • Phone
  • DirecTV

Contact our team Today for your FREE consultation and see how quickly you start saving money and start offering premium services.

Contact us  at info@TitanChannelPartners.com, call +1 949 542-6128  , or post a confidential message below.

Public Displays from $999

Public Displays for Property Owners from $999 *

Blending form and function has been the challenge facing modern design.  How do you integrate High Tech without the everyday cost of maintenance.  At Titan Channel Partners we work with Southern California property owners  to maximize client function and minimize owner expense.  Additional benefits include revenue sharing by using cross marketing with neighboring businesses.  Contact our team for consultation and see how quickly and effortlessly it can be to implement and monetize digital signage.

65 inch Panasonic Drop down display

65 inch Panasonic Drop down display

Ask us about our custom Apple and Android Apps allowing your tenants to stream their favorite songs at the pool or in meeting rooms while viewing move-in specials and offers you designate.
Contact us  at info@TitanChannelPartners.com, call  +1 949 542-6128 , or post a confidential message below.
*Includes 46 inch panel and media player, does not include installation

Managed Web and Blog Services for Small Business

Managed Web and Blog Services for Small Business

Does your small business have a website?  If so…Does it have blog?

Blogs are a get way to engage new customers and retain old ones and using a third party service to host your blog is NOT a good idea.

You should own the content of your blog, not someone else.  Your blog should be part of your website and customers should feel engaged when they visit your site.  They should be inspired and compelled to leave comments and post questions.

Static websites with contact forms no longer engage customers.  They are the “Website 101” for beginners.  Create a custom site with your own unique content for a fraction of what you spent on your current website.  See how customers will react to  your new foyer in to the virtual world.

Checkout these site and see how you too can have a similar sites for your products and services in days:

http://www.pccardsdirect.com/blog/

http://www.ssdsdirect.com/

Our experts at Titan Channel Partners, based in Irvine California,  create monitor and manage your business’ blog for only $49 per month.  We will make scheduled updates to your account and you will have full control of your blog at all times.

Contact us  at info@TitanChannelPartners.com, call +1 949 542-6128, or post a confidential message below.

We look forward to hearing from you today and helping you attract new customers to your business.

Managed Twitter accounts for Small Businesses

Managed Twitter accounts for Small Businesses

Has social media bypassed your business?

Is there  no time to manage your Twitter account?  Do you have a Twitter account?

Is your business invisible online?

Let our Managed Twitter Service help your business be seen online and take part in local  events via social media.

Our dedicated team will create, monitor and manage your business’ Twitter account.  Post new events and reply to questions received by your followers.

What businesses will benefit from this service?

1. Restaurants

2. Local services such as; plumbers, contractors, pest control, gardners, gas stations, auto repair

3. Home-based businesses such as; arts & crafts, bakers, hobbiest

Our experts at Titan Channel Partners, based in Irvine California,  create monitor and manage your business’ Twitter for only $25 per month.  We will make scheduled updates on your account and you will have full control of your account at all times.

New customers are just around the corner, literally.  New smart phone apps help customers find new places to eat, shop and patron everyday.  Make sure your business is one of them.  Don’t get left behind!

Contact us  at info@TitanChannelPartners.com, call +1 949 542-6128, or post a confidential message below.

We look forward to hearing from you today and helping you attract new customers to your business.

How to Promote your App in 5 Easy Steps

How to Promote your App

Now that you have successfully submitted your App to the Apple App Store or Google Marketplace, more hard work begins.

Submitting and getting your App approved does not guarantee your App will be successful.  Given the hundreds of thousands of Apps, the chances of your customers locating your App is low.  Even a FREE App may never be found by your customer.

Apps are a great tool, now with their low cost Everyone should have an App to promote their products or services and differentiate themselves from the competition.

Now the question HOW?

Similar to how you launch a new product or service, promoting an App is similar.  We suggest you start with your current list of customers.

  • Let your current customers know you now have an App
  • Create a signature block on everyone’s  e-mail
  • Create a logo for your new App and place it on your website
  • Send a mailer or Press Release announcing your new App
  • Start a PPC (Pay-per-click) and SEO organic campaign to reach the masses

Promoting your App is key to its success

After all the work your team has done by wireframing, flow charting, testing and perfecting your App, do not forget about the critical next step…. Promotion of your App.

To start promotion of your App Today contact us at info@TitanChannelPartners.com, call +1 949 542-6128, or post a confidential message below.

 

 

Retail Analytics made simple by Titan Channel Partners

Retail Analytics made simple by Titan Channel Partners.

Titan Channel Partners a worldwide consulting firm specializing in information technology now offers a retail analytic solution.

Our retail analytic solution provides an anonymous observation of age, gender and mood.

This anonymous data can be captured instantly then downloaded and compared with other stored data. Capturing real time retail analytics provides the retailer an advantage over the competition.

Knowing how long a customer spends in an aisle, what bag of chips they pick up from the shelf, were they attracted to a competitor’s product over yours ? Was their experience the same at one location versus another?

In other markets the system can compile mood analytics showing customers length of stay and their initial observation and reception, such as corporate functions and property launches.

The software originally developed for the defense industry utilizes a unique facial recognition process. The data then can be exported analyzed and tuned to maximize the clients marketing efforts.

Gone are the days of ceilings and walls littered with camera domes. Many of our systems only require one camera input.

Titan Channel Partners has partnered with One Button Inc. of Lake Forest, California for installation, hardware customization and on-site integration.

One Button will provide the custom retail analytic deployment solution for each retailer. Integrating cameras discreetly in LED panels, capturing anonymous customer feedback, and providing a smart digital signage assembles the perfect storm of targeted marketing solutions.

Coupling the captured data with One Button’s strategy, the system can instantly change its presented content. For example, a predominately male audience may have one defined set of ads while a female audience another. This coupled with age and mood observations allow for a new dawn of highly effective ad targeting like no other.

For additional information e-mail: info@TitanChannelPartners.com, call +1 949 542 6128, or post and leave a message below.